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AVIXA CTS Exam Syllabus Topics:
Topic
Details
Topic 1
- Servicing AV Solutions: This section of the exam measures the skills of AV maintenance managers and focuses on the maintenance and repair of AV solutions. It involves supervising AV operations, conducting preventative maintenance, performing firmware and equipment upgrades, and troubleshooting and repairing AV systems to ensure they remain functional and efficient.
Topic 2
- Creating AV Solutions: This section of the exam measures the skills of AV system designers and covers the process of creating audiovisual solutions. It includes conducting customer needs analysis, performing site surveys to assess environmental factors like lighting and acoustics, developing project scopes, and designing AV solutions with detailed drawings and materials lists.
Topic 3
- Implementing AV Solutions: This section of the exam measures the skills of AV system integrators and focuses on the implementation of AV solutions. It involves integrating AV systems, verifying their functionality, and managing the integration process, including training, documentation, and ensuring operational readiness.
Topic 4
- Supporting AV System Operation: This section of the exam measures the skills of AV support specialists and covers the ongoing support of AV systems. It includes troubleshooting issues, providing remote assistance, supporting live events, and offering in-room operation training to ensure smooth system operation.
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AVIXA Certified Technology Specialist Sample Questions (Q178-Q183):
NEW QUESTION # 178
A customer wants to set up a new digital classroom and has approached the integrator for a quote. What is the BEST way to understand the customer's needs before creating the quote?
- A. invite the customer to similar installs
- B. invite the customer to the office for a meeting
- C. inform the customer of new technologies
- D. have a manufacturer representative visit the customer
Answer: A
Explanation:
Inviting a customer to visit similar installations is an effective method to help them visualize potential solutions and understand how these systems might work in their environment. This approach provides real- world examples of AV technology in action, allowing customers to see the capabilities, configurations, and performance of systems similar to what they are considering. It also offers the customer a chance to ask questions and make informed decisions based on firsthand experience.
CTS Technology Specialist ReferenceThe CTS curriculum emphasizes the importance of understanding customer needs through various methods, including site visits and demonstrations. This approach aligns with the best practices for gathering detailed client requirements and providing tailored solutions.
NEW QUESTION # 179
During a site survey, a client states that there will be no acoustical treatment to their new council chamber and they want a voice lifting (reinforcement) system. Which loudspeaker should be recommended to achieve optimal speech intelligibility?
- A. narrow beam loudspeaker
- B. ceiling mount loudspeaker
- C. broad beam loudspeaker
- D. coaxial loudspeaker
Answer: A
Explanation:
In a space with no acoustic treatment, a narrow beam loudspeaker is ideal for voice reinforcement as it can focus sound more precisely to reduce reverberation and enhance speech intelligibility. This directionality minimizes sound reflections that can degrade clarity in untreated spaces.
CTS Technology Specialist ReferenceCTS materials on audio system design recommend narrow beam loudspeakers for environments with challenging acoustics to maintain intelligibility.
NEW QUESTION # 180
According to the AVIXA Rack Design standard, what should be the MINIMUM distance between an AC Power cable and a Data Twisted Pair cable?
- A. 25 mm (~1 in)
- B. 300 mm (~12 in)
- C. 100 mm (~4 in)
- D. 50 mm (-2 in)
Answer: C
Explanation:
According to AVIXA standards for rack design, there should be a minimum distance of 100 mm (approximately 4 inches) between AC power cables and data twisted pair cables. This spacing helps to reduce the potential for electromagnetic interference (EMI) between power and data cables, ensuring signal integrity and reducing noise.
CTS Technology Specialist Reference
The AVIXA standards emphasize proper cable management to minimize interference in AV installations.
Maintaining a 100 mm separation aligns with best practices for reducing crosstalk and preserving data quality in networked systems.
NEW QUESTION # 181
Projectors utilizing laser phosphor technology might be favored for installation in inaccessible locations because:
- A. They are cheaper and easier to install.
- B. They fit in a smaller lighter package compared to lamped units.
- C. The light source is linear so less affected by ambient conditions.
- D. They require little maintenance and they generate less heat.
Answer: D
Explanation:
Laser phosphor projectors offer longer operational life and lower maintenance needs compared to lamp- based projectors. Because they don't require frequent lamp changes and generate less heat, they are ideal for hard-to-reach installations where routine maintenance would be difficult and costly.
Reference: CTS Certified Technology Specialist Exam Guide, Third Edition - Chapter on Display Technologies
NEW QUESTION # 182
During the installation of an audiovisual system, a client states that they wish to add a videoconferencing system that was not considered in the initial scope of the project. What form is required?
- A. Request for Change (RFC)
- B. Request for Information (RFI)
- C. Request for Quotes (RFQ)
- D. Request for Proposals (RFP)
Answer: A
Explanation:
When a client requests an addition to the project that wasn't included in the original scope, such as a videoconferencing system, a Request for Change (RFC) is needed. An RFC formally documents the change in scope, budget, or timeline and ensures that all parties agree to the modifications.
CTS Technology Specialist ReferenceThe CTS guidelines discuss the use of RFCs to manage scope changes, helping avoid misunderstandings and ensuring all modifications are approved and documented.
NEW QUESTION # 183
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